Communication, at its simplest, is the act of transferring information from one place to another. It may be vocally (using voice), written (using printed or digital media such as books, magazines, websites or emails), visually (using logos, maps, charts or graphs) or non-verbally (using body language, gestures and the tone and pitch of voice). In practice, it is often a combination of several of these.
Sales as a department plays a very crucial yet important role in any of the organization. Sales training hence is a vital one which makes the employees perfectly ready to face the competitive word. Sales as a department also is considered as the revenue generating department of any of the organization. It hence becomes very important to train the workforce for better results.
There are certain customer service skills that every employee must master if they are forward-facing with customers. Without them, you run the risk of finding your business in an embarrassing customer service train-wreck, or you’ll simply lose customers as your service continues to let people down.
Behavioural skills often fall under the general heading of good character, friendliness, maturity, or common sense, and many people assume they come naturally as part of being good or smart—they don’t. These are skills that must be learned and practiced.
The good news, it's entirely possible to develop these behavioural skills at any time.
Interpersonal skills are sometimes called employability skills. The word “employability” is a tip-off about the importance of interpersonal skills: they’re so crucial that hiring managers really don’t want to hire candidates without them. Many careers require consistent, if not constant, interaction with other people. This is true even for jobs that would seem to favor introverted personalities and independent work styles.
Team building is a collective term for various types of activities used to enhance social relations and define roles within teams, often involving collaborative tasks. It is distinct from team training, which is designed by a combine of business managers, learning and development/OD (Internal or external) and an HR Business Partner (if the role exists) to improve the efficiency, rather than interpersonal relations.
Employability skills (sometimes called ‘soft’ skills) refer to a set of transferable skills and key personal attributes which are highly valued by employers and essential for effective performance in the workplace. Unlike professional or technical skills, these employability skills are generic in nature, rather than job-specific, and are common to all work roles and workplaces across all industry types - for instance, communication and teamwork.
Recruiters in HR are looking for individuals to look after aspects of an organisation's functioning such as employee relations, applying and advising on employment law, health and safety, pay and benefits, recruitment and training.
Personal development is a lifelong process. It is a way for people to assess their skills and qualities, consider their aims in life and set goals in order to realise and maximize their potential. This training helps you to identify the skills you need to set life goals which can enhance your employability prospects, raise your confidence, and lead to a more fulfilling, higher quality life. Plan to make relevant, positive and effective life choices and decisions for your future to enable personal empowerment.
Appropriate grooming and hygiene is an important part of managing your Image. Employees represent the face of the organisation and the Image they project has an impact on the Image of the organisation. Often employers stipulate basic grooming standards for the employees along with dress code for the organisation, especially those who interact with clients. In a professional atmosphere, the awareness of proper grooming and hygiene standards among employees is of utmost importance.
The 21st century teacher needs the best of teaching techniques and methodologies for teaching next-gen learners.
There is an ever-growing need to enrol in recognized teacher training programs in India to equip educators to prepare and train children through their formative stages.
The Teacher Training aims to increase the teaching capabilities and opportunities for aspiring and practicing teachers to empower children.